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Please complete the following form by entering the booking code and contact email of the booking

Step 1: Booking contact information
Step 1: Booking contact information
Please add a valid email.
Please enter a valid reservation code

IMPORTANT INFORMATION:

Information about the conditions of change of your ticket:

  • If your flight was canceled and / or re-scheduled, you can make 01 date change without paying the change charge, nor the fare difference, in case the new flight you request is for a departure date before 30 June 2020. If you would like to exchange it for a flight from July 1, 2020, we will not charge you for the change, but the difference in fare will apply if it exists.
  • If your flight is between April 1 and April 30, 2020 and has not undergone modifications, 01 change of date without paying the change fee, nor the fare difference, in case the new flight you request is for a date departure before June 30, 2020. If you want to change it for a flight from July 1, 2020, we will not charge you the change fee either, but the rate difference fee will apply if it exists. You can make the change only up to an hour before the flight.

We recommend that you stay tuned to JetSMART.com where we will be updating the information of our flights.

Border closure information:

  • The Chilean government decided to close its borders to non-resident foreigners from Wednesday, March 18 for 14 days.
  • The Argentine government decided to close the domestic operation between Friday 20 March at 00:00 and Tuesday, April 14, 2020, at 23:59.
  • The Peruvian government decided to close its borders between March 16 at 11:59 p.m. and April 12 inclusive.
  • The Colombian government decided to close its borders from March 17 for two months.
Step 2: Select one of the following options
Step 2: Select one of the following options

For the booking code:


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Step 3: Fill in your details and select a new itinerary Step 3: Fill in your details and select a new itinerary
Please add your full name
Please add your last name
Add a valid email

Enter your phone number to confirm your change in the event that we need to contact you. Country code + Area code + telephone.   Example: 56977777777

Please add a valid phone number

Select your new trip

* Domestic flights cannot be exchanged for international flights

If you do not find available flights, click here and we will send you a Gift Card for the same value of your reservation so you can use it later.

* Domestic flights cannot be exchanged for international flights

If you do not find available flights, click here and we will send you a Gift Card for the same value of your reservation so you can use it later.


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Send request Send request

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Change request sent successfully. You will receive confirmation of your change in the next few hours in your email or we will call you if there is no availability.

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