Hand Bag
This is the luggage that you can take on board during your trip and which is included in your SMART price. It may not exceed 10 Kg or the following dimensions: 45cm x 35cm x 25cm (length, width, height), including wheels, handles and pockets. It can be a wallet, briefcase, small backpack, or any personal item that complies with the dimensions.
Large Cabin Bag
It is the baggage that you can take on board in the cabin of the plane and which is under your own supervision. Dimensions and maximum weight are given below. It may not exceed 10 Kg or the following dimensions: 55cm x 35cm x 25cm (length, width, height), including wheels, handles, and pockets.
Only one large cabin bag per passenger is allowed. If the passenger wants to carry a second large cabin bag, it must be carried and charged as a checked bag. If your large cabin bag exceeds the dimensions or the established weight, it cannot be carried in the cabin of the plane and will be checked and sent to the hold of the aircraft.
Properly packed guitars or basses may be considered hand luggage.
Wheelchairs, crutches, walking sticks, and prostheses may be transported at no additional cost.
If you already know that, in addition to your small carry-on bag, you will be carrying hand luggage on board the plane, we recommend that you pay for it online at the time of purchasing your ticket. This way it will always be cheaper for you. It will be more expensive at the airport as it costs us time and resources to charge you at the counter or boarding gate.
* The aircraft has a limited capacity for large cabin bag and checked baggage, if this happens, it will be communicated at www.jetsmart.com and the optional will not be available for sale.
The price of any optional and/or pack depends on the time of purchase, its availability and the date and/or destination of your flight, as reported during the selection and contracting process, detailing the final price and conditions of the same before making your purchase.
Checked Baggage
It's the suitcase you've checked into the hold of the plane. It cannot exceed 158 linear cms and must weigh up to 23Kg. You can carry up to a maximum of 5 checked baggage items.
If you already know that you will be carrying checked luggage, we recommend that you pay for it online at the time of purchasing your ticket. It will be more expensive at the airport as it costs us time and resources. If you pay online, hand it in at no additional cost on the counter on the day of your flight. The cost of carrying checked luggage depends on the time of purchase as shown in the table below. Fly SMART!
* The aircraft has a limited capacity for large cabin bag and checked baggage, if this happens, it will be communicated at www.jetsmart.com and the optional will not be available for sale.
The price of any optional and/or pack depends on the time of purchase, its availability and the date and/or destination of your flight, as reported during the selection and contracting process, detailing the final price and conditions of the same before making your purchase.
Oversized equipment
It can be a sports article or a musical instrument with a maximum weight of 23Kg and dimensions greater than 158cm linear but smaller than 230cm linear, with the exception of surfboards that can measure up to 300cm linear. Examples of oversized luggage are: bicycles, surfboards, golf club bags, fishing equipment, etc. You can carry up to a maximum of 3 checked bags.
If you already know that you will be carrying oversized luggage, we recommend that you pay for it online at the time of purchasing your ticket. It will be more expensive at the airport as it costs us time and resources. If you pay online, hand it in at no additional cost on the counter on the day of your flight. The cost of carrying oversized luggage depends on the time of purchase as shown in the table below. Fly SMART!
Baggage Type | During booking | Post booking | At the airport counter | At the Boarding Gate |
Hand Baggage | Included | Included | Included | Included |
Large Cabin Baggage | Starting at $7900 CLP | Starting at $9990 CLP | Starting at $25000 CLP | Starting at $25000 CLP |
Checked Luggage (in the hold of the plane) | Starting at $7900 CLP | Starting at $9990 CLP | Starting at $25000 CLP | Starting at $25000 CLP |
Oversized equipment | Starting at $15000 CLP | Starting at $20000 CLP | Starting at $30000 CLP | Starting at $30000 CLP |
"*Baggage prices may vary according to time of purchase, availability, flight date and route. Buy in advance and save!”.
*For flights from Argentina, prices do not include DNT (7% additional)
Baggage Type | During booking | Post booking | At the airport counter | At the Boarding Gate |
Hand bagggae | Included | Included | Included | Included |
Large Cabin Baggage | Starting at $990ARS | Starting at $1190 ARS | Starting at $1650ARS | Starting at $1650ARS |
Checked Baggage (in the hold of the plane) | Starting at $990ARS | Starting at $1190 ARS | Starting at $1650ARS | Starting at $1650ARS |
Oversized equipment | Starting at $1200ARS | Starting at $1500ARS | Starting at $2000ARS | Starting at $2000ARS |
"*Baggage prices may vary according to time of purchase, availability, flight date and route. Buy in advance and save!”.
*For flights from Argentina, prices do not include DNT (7% additional)
Baggage Type | During booking | Post booking | At the airport counter | At the Boarding Gate |
Hand Baggage | Included | Included | Included | Included |
Large Cabin Baggage | Starting at $20USD | Starting at $24USD | Starting at $50USD | Starting at $50USD |
Checked Baggage (in the hold of the plane) | Starting at $20USD | Starting at $24USD | Starting at $50USD | Starting at $50USD |
Oversized equipment | Starting at $35USD | Starting at $40USD | Starting at $55USD | Starting at $55USD |
Only one hand bag per passenger is allowed. If you want to carry a second hand bag, it must be carried and charged as hand luggage as long as you do not carry hand luggage or carry it as checked baggage.
Hand Bag
45 cm x 35 cm x 25 cm.
Maximum weight 10 kg.
Max. 1 per passenger
Large
Cabin Bag
55 cm x 35 cm x 25 cm.
Maximum weight 10 kg.
Max. 1 per passenger
Checked
Baggage
Max. 158 linear cm
Maximum weight 23 kg.
Max. 5 per passenger
Oversized
equipment
Between 158 cm and 230 cm.
Maximum weight 23 kg.
Max. 3 per passenger
If your checked baggage or oversized baggage weighs more than 23Kg up to 32Kg we will charge you a fixed amount of 35 USD Baggage over 32Kg is not allowed under any circumstances.
Optional | Flights in Chile | Flights in Argentina | International Flights |
Excess luggage | $22.000 CLP | $2.200 ARS | $35 USD |
*For flights from Argentina, prices do not include DNT (7% additional)
At JetSMART we don't want you to pay extra, that's why we will always ask you to check in online 72 hours before your flight departure and take your boarding pass to the airport, either printed or in digital version. This won't cost you anything.
If you still decide to check in or print your boarding pass at the airport counter, we will charge you for this service. If you already know that you will be purchasing thi optional service, we recommend that you pay for it online at the time of purchasing your ticket. It will be more expensive if you do it at the airport
*For flights from Argentina, prices do not include DNT (7% additional)
If you want you can skip the line and board the plane before all the other passengers. we recommend that you pay for it online at the time of purchasing your ticket. This way it will always be cheaper for you.
WHERE WAS THE PURCHASE? | Flights in Chile | Flights in Argentina | International Flights |
At the airport counter | $5.000 CLP | $500 ARS | $8 USD |
You can select any seat you want at a very low cost. Secure your front row seats, Full Comfort or SMART seats (rows 2 to 4) where you'll have more room to enjoy the flight. You can also choose between quick exit seats (rows 5 to 11) or standard seats (rows 15 to 32). If you decide not to select a seat, no problem, we will assign you a seat randomly. You can buy your seat at the time of purchase or later through the "Manage your trip" section.
Type of seat | JetSMART.com or Contact Center Price | Price at the Airport | Price during the flight |
Front Row | Starting at $6.400 CLP | Starting at $13.400 CLP | Starting at $14.500 CLP |
Smart (rows 2 to 4) | Starting at $4.400 CLP | Starting at $11.400 CLP | Starting at $12.500 CLP |
Quick exit (Rows 5 to 11) | Starting at $3.400 CLP | Starting at $9.400 CLP | Starting at $10.500 CLP |
Full Comfort (Rows 12 to14) | Starting at $5.400 CLP | Starting at $12.400 CLP | Starting at $13.500 CLP |
Standard (Rows 15 to 32) | Starting at $2.400 CLP | Starting at $8.400 CLP | Starting at $9.500 CLP |
Random assignment of seats | At no addional Cost | At no addional Cost | At no addional Cost |
Type of seat | JetSMART.com or Contact Center Price | Price at the Airport | Price during the flight |
Front Row | Starting at $399 ARS | Starting at $1.100 ARS | Starting at $1.200 ARS |
Smart (rows 2 to 4) | Starting at $229 ARS | Starting at $950 ARS | Starting at $1.050 ARS |
Quick exit (Rows 5 to 11) | Starting at $199 ARS | Starting at $800 ARS | Starting at $900 ARS |
Full Comfort (Rows 12 to14) | Starting at $249 ARS | Starting at $1.000 ARS | Starting at $1.100 ARS |
Standard (Rows 15 to 32) | Starting at $129 ARS | Starting at $700 ARS | Starting at $800 ARS |
Random assignment of seats | At no addional Cost | At no addional Cost | At no addional Cost |
Type of seat | JetSMART.com or Contact Center Price | Price at the Airport | Price during the flight |
Front Row | Starting at $12 USD | Starting at $18 USD | Starting at $15.500 CLP |
Smart (rows 2 to 4) | Starting at $8 USD | Starting at $14 USD | Starting at $13.500 CLP |
Quick exit (Rows 5 to 11) | Starting at $6 USD | Starting at $12 USD | Starting at $11.500 CLP |
Full Comfort (Rows 12 to14) | Starting at $10 USD | Starting at $16 USD | Starting at $14.500 CLP |
Standard (Rows 15 to 32) | Starting at $4 USD | Starting at $10 USD | Starting at $10.500 CLP |
Random assignment of seats | At no addional Cost | At no addional Cost | At no addional Cost |
*For flights from Argentina, prices do not include DNT (7% additional)
At JeSMART All fares allow for changes in date, flight, route and name, subject to payment of a fee and/or applicable fare difference.
For changes of date, flight or route a charge of $15,000 CLP per passenger must be paid for each leg plus the fare difference when applicable.
For changes in the name of the ticket, a fee of $40,000 CLP per passenger per leg must be paid. Once the trip has begun, the name of the ticket cannot be changed for any of the legs contained in the itinerary.
All changes are per passenger and per leg and can be made up to one hour before the flight departure time through the Contact Center. Changes at the airport will not be allowed, nor will changes after the flight.
If the change is for a lower value service, the difference may be used to pay for the additional charge or optional services.
All optional services are valid for the new flight. If we are unable to confirm an optional service, it can be changed to the most similar option. If there is a balance in favor due to differences in the price of optional services, or if it cannot be confirmed in any category, this balance may be used as a credit for changing tickets, without exceeding the cost of the fee. Any excess balance will be in favor of JetSMART, not accepting any refund reques or the chance to use it.
Situation | Flights in Chile | Flights in Argentina | International Flights |
Change of flight, date or route. | $15.000 CLP | $899 ARS | $24 USD |
Change in the name of the passenger | $40.000 CLP | $2.899 ARS | $65 USD |
*For flights from Argentina, prices do not include DNT (7% additional)
Purchases of airline tickets made through the contact center or at the airport will be charged $12,000 CLP per passenger, per itinerary. You can always choose to pay less buy buying at JetSMART.com where it will always be cheaper. Fly SMART!
WHEN WAS THE PURCHASE? | Flights in Chile | Flights in Argentina | International Flights |
Contact Center | $12.000 CLP | $899 ARS | $19 USD |
*For flights from Argentina, prices do not include DNT (7% additional)
Don't leave your pet at home and take it with you wherever you go!
We recommend that you purchase the service online or by calling the contact center as we can only transport a maximum of 3 pets per flight.
In addition, remember that only small size dogs and cats are allowed to be carried in a 36 cm long, 33 cm wide and 20 cm high soft crate.
WHEN WAS THE PURCHASE? | Flights in Chile | Flights in Argentina | International Flights |
During the purchase of the ticket | $40.000 CLP | $2.900 ARS | $80 USD |
After the purchase of the ticket | $60.000 CLP | $4.600 ARS | $100 USD |
At the airport counter | $60.000 CLP | $6.000 ARS | $100 USD |
*For flights from Argentina, prices do not include DNT (7% additional)
FlexiSMART
FlexiSMART is an option that allows you to change the date, time or segment of your itinerary without paying penalty, you will only pay the fare difference if it exists. This only applies if you hire it during the reservation process in the optional section.
FlexiSMART is applied by section and to all passengers. The value mentioned during the purchase will be multiplied by the number of passengers and the itinerary change is only allowed once.
Important: If you paid for FlexiSMART and did not make any changes to the reservation, you will not be able to request a refund of the fare or option. FlexiSMART allows you to eliminate penalties only once, however the rate difference should be paid.
The change must be made through our Contact Center up to one hour before the flight and will apply to all passengers.
Flights in Chile | Flights in Argentina | International Flights |
CLP | ARS | USD |
$5.000 CLP | $350 ARS * | 7 USD |
* For flights from Argentina, prices do not include DNT (additional 7%)
* The price of the Packs depends on the rate you choose for your flight, since it is included in each one of them.
Fix your price
It is a new feature that allows you to keep the price of your reservation for selected options. Your reservation price will not change during this period until you complete your purchase, which will allow you to void an increased price and secure the availability for your reservation.
Up to a 24 or 48 hour period, according to your choice, the itinerary will not be modified and your reservation will be guaranteed until said period is finished and you provide full payment.
With this new optional feature your total reservation value will be guaranteed during the freeze period you purchased, allowing you to make the decision and finish the purchasing and payment process within said period.
The amount of this optional feature “Set your price” is not refundable or cannot be used for a different reservation; and will not be discounted from the reservation price at the time of purchase.
Hours "Fix price" | Chilean Pesos | Argentine pesos | Dollars |
24 hours | $2.000 CLP | $200ARS | $3 USD |
48 hours | $3.000 CLP | $300 ARS | $4 USD |