Policy Changes

CHANGES

At JeSMART All fares allow for changes in date, flight, route and name, subject to payment of a fee and/or applicable fare difference.

Can I make changes to my flight?

Yes. In JetSMART all tickets are entitled to exchange. You can change the flight, date, destination, and name up to one hour before the flight.

For changes of date, flight, or route, an additional charge must be paid plus the fare difference, if any.

For name changes in the ticket, an additional charge must be paid per section and per person. Once the trip has started, no name changes can be made to the passage of any of the sections contained in the itinerary.

Find out about the values and conditions by clicking here

Remember that when you travel you must ensure that you comply with all the requirements requested by the authorities, both for entering and leaving the country. 

How does the Change and Refund Policy?

For date, flight or route changes, a charge per passenger per leg plus the difference in fare, if applicable, must be paid.

For ticket name changes, a charge per passenger per leg must be paid. Once the trip has begun, the name on the ticket may not be changed for any of the legs contained in the itinerary.

All changes are per passenger and per leg and can be made up to one hour before the flight departure time through the Contact Center. Changes at the airport will not be allowed and no post-flight changes will be allowed.

If the change is for a service of lesser value, the difference may be used to pay the charge or additional optional services.

All optional services are maintained for the new flight. If an optional cannot be confirmed, it may be changed for the most similar optional. If there is a balance due to differences in the value of optional services, or in case of not being able to confirm it in any category, this balance may be used as credit for the change of ticket charge, without exceeding the value of the charge. 

For values and conditions click here

IMPORTANT:

Remember that it is your responsibility to comply with all legal requirements.

We recommend:

that you keep an eye on JetSMART.com where we will be updating all our flight information.         

Remember that the requirements are imposed by the Governments of each country and Local Authorities, which are constantly changing, so you should review and make sure you meet all the requirements requested at the time of your trip.

If you are traveling in or out of Chile, you must make sure you comply with all the requirements requested by the authorities, both for entering or leaving the country.

Change the date or time of your flight

Find out here how to do it and fly SMART!

Ver más

Do you already have your flight and want to make an exchange or return?


YOU JUST HAVE TO ENTER YOUR BOOKING CODE + YOUR EMAIL AND THE SYSTEM WILL GUIDE YOU TO GET YOUR EXCHANGE OR RETURN!
Request flight change
ARE YOU GOING TO TRAVEL WITHIN CHILE?


REMEMBER THAT:

To travel within Chile you must:

  • Have your mobility pass (required for those over 12 years old).
  • The Chilean Government announced that, as of July 15, 2021, you must carry your surgical mask (three-fold or higher, such as N95 and KN95), since their use is mandatory and they are the only ones allowed to travel on domestic routes, otherwise you will not be able to board. The use of cloth masks, reusable masks, or any other unauthorized item for travel is prohibited.

As of November 1st:

  • You will only be able to travel with Enabled Mobility Pass. Retrieved from yomecuno.gob.cl
  • Persons WITHOUT MOBILITY PASS must have a PCR test taken in Chile which cannot exceed 72 hours prior to travel.

What you need to know about:

Vaccines in Metropolitan Region HERE

Vaccines in Regions HERE


The SEREMI of Health together with the Municipalities of the country, perform PCR tests free of charge. 

You can find this information on the website of the Municipality of your region or you can call the toll free line provided by the Ministry of Health, 800371900, option 5. 

More information HERE 

Find your Region HERE

This is what you should know before starting your trip.

  • Reside in communes that are in Phase 3, 4, or 5 according to the Step by Step Plan.
  • Have a Health Passport that you can process at www.c19.cl.

FLIGHTS WITHIN CHILE

To travel within Chile you must:

  • Have your Mobility Pass (required for those over 12 years old).
  • If you do not have your Mobility Pass, you must present a negative PCR, valid for no more than 72 hours from the start of your trip (over 12 years old).
  • Wear a 3-fold surgical mask, K95 or higher, cloth or similar are NOT allowed.

Links of interest:

FLIGHTS TO CHILE

Remember that it is your responsibility to comply with all legal requirements.

The requirements for leaving and entering Chile are as follows:

Important: In the case of non-resident foreigners who have been in the last 14 days in Zimbabwe, Namibia, Botswana, Lesotho, Eswatini and Mozambique cannot enter Chile. This does not apply to Chileans and residents, who must also have a PCR RT test at the point of entry and comply with a 7-day quarantine.

Entry of Chileans and permanent residents:

  • Entry is allowed for persons who comply with decree 295 of the Ministry of the Interior:
  • Foreign parents or children of a Chilean or foreigner regularly resident in the national territory, born abroad, who enter as tourists. This condition must be accredited before the controlling authority at the border, by means of the corresponding birth certificate duly apostilled or legalized at the point of origin.
  • Personnel sent to Chile by other States or international organizations to provide humanitarian aid or international cooperation duly accepted by Chile.
  • Those who carry diplomatic and official visas issued by the Ministry of Foreign Affairs of Chile.
  • Foreigners who have a marital relationship or a Civil Union Agreement with a Chilean or foreigner regularly residing in Chilean territory, celebrated in Chile, who enter as tourists. This condition must be accredited before the border control authority by means of the corresponding certificate from the Civil Registry and Identification Service.
  • Foreigners who have a marital relationship or a Civil Union Agreement with a Chilean or foreigner regularly residing in national territory, celebrated abroad, who enter as tourists. For such purposes, they must carry a safe-conduct in accordance with the provisions of Article 66 of the Consular Regulations, and must previously present the corresponding marriage certificate or civil union agreement before the respective consulate.
  • Foreigners who, for reasons that cannot be postponed, must enter the country for business purposes, according to the provisions of the first paragraph of Article 44 of Decree Law No. 1.094, taking into account in particular the convenience or usefulness for the country. For such purposes, they must carry a laissez-passer in accordance with the provisions of Article 66 of the Consular Regulations.
  • Persons who carry a laissez-passer granted in accordance with the provisions of Article 66 of the Consular Regulations.
  • Those who are holders of diplomatic or official passports or are international civil servants, who are authorized by the Protocol Department of the Ministry of Foreign Affairs.

Chileans and residents in Chile must comply with the following for entry into the country:

Affidavit: Complete the Travelers' Affidavit form electronically on the site www.C19.cl made up to 48 hrs before boarding.

PCR RT test: The negative result of this test may not be older than 72 hours from the time the sample was taken until the departure time of the last flight with final destination Chile in case of entering by air.

Children under 2 years of age are exempted from the PCR RT test.

Quarantine:

  • Vaccinated Passengers: They will be quarantined while they receive the result of their PCR test taken upon entry to Chile.
  • Unvaccinated Passengers: Will be quarantined for 7 days regardless of the result of the PCR RT test taken at entry into Chile.
  • Children under 6 years of age (6 years and 364 days) who have not been able to access the coronavirus vaccination and are traveling with a parent or legal guardian and who have the complete vaccination schedule validated upon entry into the country, will be tested for coronavirus (PCR RT). Until they receive a negative result of this test, they must be quarantined in a domicile reported in the Affidavit.
  • Children under two years of age entering the country with their father, mother or legal guardian who do have a complete validated vaccination schedule, may enter the country complying with the same conditions as their father, mother or legal guardian, but without the need to take PCR RT upon entry.

Important:

  • On the website www.C19.cl they must declare the place where they will carry out their quarantine.
  • If the Chilean or foreign resident obtained his/her vaccination schedule in Chile, he/she can obtain his/her mobility pass at https://mevacuno.gob.cl/.
  • It is reminded that the Affidavit for travelers coming from abroad C19 must enter the same personal identification number used to validate their vaccinations.

For foreigners not residing in Chile, the following will be required to enter the country:

  • Affidavit: Complete the Travelers' Affidavit form electronically on the website www.C19.cl up to 48 hours before boarding.
  • In the C19 you must declare the place where you will carry out your quarantine.
  • Once the C19 is completed with all the information, a QR code will appear with the DNI or passport indicating whether or not it meets the sanitary requirements to enter Chile. Those passengers who are marked "foreigner NON RESIDENT VACCINATIONS NOT VALIDATED". CANNOT TRAVEL TO CHILE EXCEPT FOR EXCEPTIONS OF THE ABOVE MENTIONED DECREE 295.
  • Passengers vaccinated or with Mobility Pass: They must be in quarantine until they receive the result of their PCR RT performed at the airport.
  • Passengers without vaccinations. They must quarantine for 7 days regardless of the result of the PCR RT test performed at the airport even if it is negative.
  • Children under 6 years of age (6 years and 364 days) who have not been able to access vaccination against coronavirus and are traveling with a parent or legal guardian and who have the complete vaccination schedule validated upon entry into the country, will be tested for coronavirus (PCR RT). Until they receive a negative result of this test, they must be quarantined in a domicile reported in the Affidavit.
  • Children under two years of age entering the country with their father, mother or legal guardian who have a complete and validated vaccination schedule, may enter the country under the same conditions as their father, mother or legal guardian, but without the need to take a PCR RT upon entry.
  • Minors aged between 7 and 17 years 364 days also require a validated vaccination. Otherwise they cannot enter Chile, except for the exceptions indicated in decree 295 of the Ministry of the Interior.
  • All passengers over 2 years of age must have a negative PCR RT 72 hours before boarding the flight and complete the affidavit at www.C19.cl
  • Non-resident foreigners must have contracted health insurance in their country that provides coverage for international medical care in the event of contracting COVID19 in our country. The minimum amount of health benefits must be USD$30,000 and cover emergency medical assistance, hospital care, repatriation for medical reasons or death, including coverage for any expenses arising from COVID-19.

The Mobility Pass: You can obtain it prior to your trip at https://mevacuno.gob.cl/ and validate your vaccination schedule. PLEASE NOTE THAT THE VACCINATION VALIDATION PROCESS TAKES UP TO 30 DAYS.

Please remember that the www.C19.cl must be completed with the same personal identification number you used to validate your vaccinations.

Departure from CHILE 

  • All requirements to leave Chile are eliminated.

AS OF DECEMBER 1, 2021, EXIT REQUIREMENTS FOR CHILEANS AND FOREIGN RESIDENTS WILL BE ELIMINATED.

IMPORTANT INFORMATION - PASSENGERS WITH INTERNATIONAL CONNECTIONS:

Those passengers with connecting flights with other operators in Santiago de Chile must accredit the following at the JetSMART counter: 

  • Connecting ticket no longer than 24 hours.
  • You cannot deliver baggage in hold, you can only carry carry-on baggage.
  • Documentation required to enter the destination country.
  • Passengers who do not comply with the necessary documentation requirements for final destination will not be allowed to board.
  • In case of connection to Lima, passengers must wear a surgical mask and face shield at all times.

For flights from Buenos Aires to Santiago de Chile, please be at the airport at least 4 hours before departure.

Speed up your entry to Chile and fill out your #DeclaracionJuradaDigital SAG online. 

Complete your SAG Affidavit HERE. 

* Declaration available from 48 hours before your flight departure.

FLIGHTS TO ARGENTINA




Entry into Argentina is allowed to native Argentines, foreigners with a residence permit and non-resident foreigners, regardless of the purpose of the trip.

All passengers, including those in transit (stay at the airport for less than 24 hours) who intend to ENTER and EXIT the Argentine Republic must submit the "Electronic Affidavit for Entry into the National Territory" document, which must be completed within FORTY-EIGHT (48) hours prior to the trip and be processed through the web portal http://ddjj.migraciones.gob.ar/app/. Additionally, all passengers over SIX (6) years of age and regardless of their vaccination status must undergo a SARS-COV-2 diagnostic test between the third and fifth day of their entry into Argentina and refrain from attending mass events and/or meetings in enclosed spaces.

Additionally, with the exception of children under 6 years of age, all passengers must present a PCR test certificate with a negative non-detectable result issued no later than 72 hours prior to the date of departure. Those persons who have suffered from COVID-19 in the ninety (90) days prior to the date of departure must present a medical discharge certificate issued within the aforementioned period and a positive PCR test certificate.

Native Argentines and foreigners residing in the Argentine Republic may enter the Argentine territory and be exempted from isolation as long as they comply with the following requirements:

a) To complete the document "Electronic Affidavit for entry to the National Territory" within FORTY EIGHT (48) hours prior to the beginning of the trip without observations of the sanitary control.

b) To have completed the vaccination scheme at least FOURTEEN (14) days before entering the country or, failing that, to have a document through which it is exempted by a competent authority. Travelers must state this condition in the affidavit.

NOTE: Complete vaccination schedule shall be understood as the one defined by the health authorities of the country where the vaccination is carried out.

c) PCR test must be carried out at origin within SEVENTY TWO (72) hours prior to the scheduled departure time of the flight, the result of which must be negative. Travelers must include information regarding the date, laboratory involved and result in the affidavit.

NOTE 1: Citizens who do not present a complete vaccination schedule must comply with the isolation according to the provisions for a period of TEN (10) days. 

NOTE 2: Minors (18 years old) who have not completed the vaccination scheme under the terms of paragraph (a), but who are in the company of adults who, having completed the vaccination scheme, enter the country, may enter the country but must undergo isolation and a PCR type test on the seventh (7) day of their arrival in the country.

Foreigners NOT residing in the Argentine Republic may enter the Argentine territory for any reason and be exempted from isolation as long as they comply with the following requirements:

a) Completion of the document "Electronic Affidavit for entry into the National Territory" within FORTY EIGHT (48) hours prior to the beginning of the trip without health control observations.

b) To have completed the vaccination scheme at least FOURTEEN (14) days before entering the country or, failing that, to have a document issued by a competent authority exempting it. Travelers must state this condition in the affidavit.

NOTE: Complete vaccination schedule shall be understood as the one defined by the health authorities of the country where the vaccination is carried out.

c) A PCR test must be carried out at origin within SEVENTY TWO (72) hours prior to the scheduled departure time of the flight, the result of which must be negative. Travelers must include information regarding the date, laboratory involved and result in the affidavit.

d) Travelers must have a COVID-19 health insurance policy covering hospitalization, isolation and/or medical transfers for those who are positive, suspected cases or close contacts.

NOTE 3: Minors (18 years of age) who have not completed the vaccination scheme under the terms of paragraph (a), but who are in the company of adults who, having completed the vaccination scheme, enter the country, may enter the country, but must undergo isolation and a PCR type test on the seventh (7) day of their arrival in the country.

GENERAL NOTE: The cost of the tests referred to above and the stay in the isolation places provided by the authorities shall be borne by the person entering the country. Argentines must have the proof of vaccination registered in the My Argentina application, only if the vaccination was carried out in the Argentine Republic. Travelers who have been vaccinated abroad must have the vaccination certificate validated by the authorities of the country where the vaccination was performed.

WARNING: When the existence of a breach of compliance with the applicable measures or false declarations is detected, the Argentine State may file the pertinent criminal charges and apply the pertinent prison sanctions.

FLIGHTS WITHIN ARGENTINA

Persons who intend to carry out activities considered essential and/or for tourism purposes are allowed to travel. In all cases and regardless of the reason and destination of the trip, the Single Certificate for Circulation must be obtained through the web access https://www.argentina.gob.ar/circular/tramite

For flights to San Carlos de Bariloche, El Calafate and flights from San Carlos de Bariloche to any destination, passengers must be at the airport counter 3:00 hours before the scheduled departure time.

Mendoza (MDZ): Passengers intending to enter for tourism purposes must present a "Tourism" Certificate, which must be processed through the web portal shown below.
Source: https://www.argentina.gob.ar/circular/turismo/mendoza

Buenos Aires (AEP): Passengers intending to enter the Province of Buenos Aires for tourism purposes must present a "Tourism" Certificate, which must be processed through the web portal shown below 48 hours before the travel date. Those passengers whose destination is the Autonomous City of Buenos Aires will not have to comply with any additional particular requirement.
Source: https://www.argentina.gob.ar/circular/turismo/provincia-buenos-aires

Córdoba (COR): Passengers intending to enter for tourism purposes must present a "Tourism" Certificate, which must be processed through the web portal below.
Source: https://www.argentina.gob.ar/circular/turismo/cordoba

San Carlos de Bariloche (BRC): No particular document is required.
Source: https://www.argentina.gob.ar/circular/turismo/rio-negro
Resolution 6193 of the Ministry of Health of the Province of Río Negro.

Neuquén (NQN): It requires the presentation of the "Tourism" Certificate, which must be processed through the web portal shown below. In the case of residents, it is necessary to prove domicile by means of ID card, proof of accommodation reservation or data of relatives or residents in the destination and comply with the documentation controls of each jurisdiction.
Source: https://www.argentina.gob.ar/circular/turismo/neuquen

Tucumán (TUC): Passengers intending to enter for tourism purposes must present a "Tourism" Certificate, which must be processed through the web portal https://www.argentina.gob.ar/circular/turismo/tucuman. It is required to submit the COE Tucumán Affidavit made through the portal https://coe.tucuman.gov.ar/regreso_a_casas/ingreso_tucuman. Those passengers with tourist purposes must present a proof of authorized lodging reservation. Upon arrival, they will be subjected to a control of clinical parameters for symptoms compatible with Covid-19.
Source: https://www.argentina.gob.ar/circular/turismo/tucuman

Rosario (ROS): The presentation of the "Tourism" Certificate is required, which must be processed through the web portal https://www.argentina.gob.ar/turismo/certificado. Additionally, those passengers with tourist purposes must present a tourist service or accommodation reservation and register as a sworn statement in the application "COVID-19 Province of Santa Fe" available at https://www.santafe.gob.ar/ms/covid19/aplicacion-movil-covid-19-provincia-de-santa-fe/
Source: https://www.argentina.gob.ar/circular/turismo/santa-fe

Salta (SLA): Passengers intending to enter must present a "Tourism" Certificate which must be processed through the web portal shown below.
Source: https://www.argentina.gob.ar/circular/turismo/salta

Ushuaia (USH): Passengers must present "Tourism" Certificate which must be processed through the web portal below and COVID-19 travel insurance or health coverage in the destination. Additionally, those passengers with tourist purposes must present a tourist service or lodging reservation.
Source: https://www.argentina.gob.ar/circular/turismo/tierra-del-fuego

Puerto Iguazú (IGR) & Posadas (PSS): Passengers must present a "Tourism" Certificate which must be processed through the web portal shown below. Any person entering the provincial territory must use the electronic mechanisms of geolocation and self-testing established through the application "Misiones digital", available through Play Store and App Store.
Source: https://www.argentina.gob.ar/circular/turismo/misiones

El Calafate (FTE): All persons over sixteen (16) years of age must have at least one dose of the vaccination schedule applied 14 days prior to entry, which must be demonstrated by means of the vaccination certificate or by means of the record in "My Argentina". Otherwise, a certificate of antigen test with negative results must be presented at least 72 hours prior to the scheduled arrival of the flight. Residents of the province of Santa Cruz are exempted from this requirement. Additionally, those passengers with tourist purposes must present a tourist service or lodging reservation, complete a health affidavit and apply for a driving license through https://circulacion.santacruz.gob.ar/.
Source: https://www.argentina.gob.ar/circular/turismo/santa-cruz

Corrientes (CNQ): It is required to present a vaccination certificate, epidemiological discharge certificate or PCR or antigen test certificate with "negative/not detectable" result performed no more than 48 hours prior to the scheduled departure of the flight. Those passengers whose purpose of entry is tourism may choose to be tested at the airport free of charge, for which they must present a proof of accommodation reservation. Except for minors under 16 years of age, all passengers must obtain an entry permit through the web portal https://permisos.corrientes.gob.ar/turismo
Source: https://www.argentina.gob.ar/circular/turismo/corrientes

Comodoro Rivadavia (CRD): Passengers must present a "Tourism" Certificate which must be processed through the web portal shown below, CUIDAR application and COVID-19 travel insurance or health coverage at the destination. Additionally, an accommodation reservation or data of the resident where the passenger intends to stay must be submitted.
Source: https://www.argentina.gob.ar/circular/turismo/chubut

Jujuy (JUJ): Passengers intending to enter for tourism purposes must present a "Tourism" Certificate, which must be processed through the web portal https://www.argentina.gob.ar/circular/turismo/jujuy
Source: https://www.argentina.gob.ar/circular/turismo/jujuy

FLIGHTS TO PERU

Arrival in PERU

Passengers arriving from South Africa or Botswana who have made a stopover in that country have their entry suspended until January 30, 2022.

PCR Examination and Vaccinations

  • Peruvian Passengers, Resident and Non-Resident Foreigners over 12 years of age, regardless of the country of origin, must prove that they have completed their vaccination schedule against Covid-19, 14 days before boarding the flight at their point of departure to Peru or, failing that, they can present a negative molecular test with a result date no more than 48 hours before boarding at their point of origin.
  • Unvaccinated Passengers: Passengers must have a negative nasopharyngeal PCR test result issued within 48 hours prior to departure.

Exceptions to PCR are:

  • Passengers 11 years of age or younger who do not show symptoms of Covid-19 do not require PCR testing.
  • Passengers who have contracted Covid-19 up to 3 months prior to departure with a health document proving their Covid-19 discharge status.

Masks

  • Use of double mask or mask with high filtration capacity such as N95, KN95, FFP2 and KF94) during the flight and the stay at the airport. This provision does not apply to children under two years of age.
  • Face shield is optional.

Quarantine

  • 14 days upon arrival in Peru.
  • This does not apply to passengers if they take a Covid-19 test upon arrival and receive a negative result.

Medical Insurance

  • Not required

Health Declaration

  • Required.
  • Declaration must be made at https://e-notificacion.migraciones.gob.pe/dj-salud/
  • Passengers may not travel if they do not present a QR code confirming that they have submitted a "Health Affidavit and Geolocation Authorization" at least 48 hours prior to travel to Peru, or complete a "Traveler's Health Affidavit" form (Traveler's Health Affidavit) prior to arrival.
  • It is recommended to attach the test result in PDF or image format.

FLIGHTS TO BRAZIL

Important: Passengers who have been in Botswana, Eswatini, Lesotho, Namibia, South Africa or Zimbabwe in the last 14 days cannot enter Brazil. It does not apply to Brazilians or residents in the country, who will be quarantined for 14 days.

Entry to Brazil:

PCR Test

  • Passengers must have a negative PCR test result issued within 72 hours prior to embarkation, or
  • An antigen test performed 24 hours prior to boarding.
  • The test result must be issued by a laboratory recognized by the country in English, Spanish or Portuguese.

The PCR test requirement does not apply to:

  • Passengers under 2 years of age.
  • Passengers 11 years of age or younger, provided they are accompanied by a person with a negative PCR or antigen test result.
  • Passengers in transit in Brazil as long as they do not leave the international area.
  • Passengers who had Covid-19 in the last 90 days are also exempt from having a negative RT-PCR test result, provided they have all of the following:
  • Two detectable RT-PCR test results, at least 14 days apart, with the last test performed within 72 hours prior to boarding, and additionally a 24-hour antigen test prior to boarding.

Vaccination

  • Passengers not vaccinated: Those who do not have their complete vaccination schedule will be quarantined for 5 days upon arrival and must present a negative PCR RT antigen test on the fifth day with a maximum of 72 hours to complete the quarantine.
  • Unvaccinated passengers coming from countries where they have not been considered eligible for vaccination; or coming from countries where the vaccination process is not available with a wide scope or for humanitarian reasons may be embarked and will remain in quarantine for 5 days.
  • Vaccinated Passengers: No quarantine is required for those passengers who are fully vaccinated and the last dose received was at least 14 days prior to embarkation.

Masks

  • It is required in some places.

Quarantine

  • Applies only to unvaccinated passengers.
  • Applies to passengers who have been in Botswana, Eswatini, Lesotho, Namibia, South Africa or Zimbabwe and United Kingdom in the last 14 days and must remain in quarantine for 14 days at their final destination in Brazil.

Medical Insurance

  • Not required

Health Declaration

  • Passengers must complete the traveler's health declaration within 24 hours prior to the flight in electronic or printed format.
  • The form is available at the following address: https://formulario.anvisa.gov.br/
  • Not required for transit passengers staying in this zone.


FLIGHTS TO COLOMBIA

According to resolution 2052 of 2021 of the Ministry of Health, as of December 14, 2021, Colombian permanent residents and foreigners must comply with the following requirements to enter the country:

Travel declaration            

Complete 24 hours before the trip the check-Mig form with the travel data, which can be found in the web page www.migracioncolombia.gov.co 

Vaccination

  • Vaccination Certificate or Card: All international travelers over 18 years of age must present the vaccination certificate or card with a complete vaccination schedule, with a minimum of 14 days from the date the schedule was completed.
  • For Colombians and permanent residents, a vaccination card showing that they have been vaccinated.
  • Those Colombians and permanent residents who do not have the vaccination scheme or have an incomplete scheme or who do not comply with the 14 days of having completed the scheme, must submit a PCR test performed no later than 72 hours before the departure of the flight.
  • For foreigners over 18 years of age, NOT residing in Colombia, who do not have a complete vaccination schedule or who do not comply with the 14 days of having completed the vaccination schedule, they must enter the country with a negative PCR test 72 hours before the departure of the flight.
  • Those foreigners who have not started their vaccination schedule will not be allowed to enter the country even if they have a negative PCR test.

The Vaccination Card* may be presented physically or digitally. It can be obtained at the following web page https://mivacuna.sispro.gov.co/MiVacuna/Account/Login or in the MinSalud digital application. It must identify at least the name and surname of the holder, type and number of identification, date of vaccination, name of the vaccine administered or of the vaccine manufacturer, and number of doses administered.

*Required only for Colombians and permanent residents.


Use of Mask

  • Passengers over 2 years of age must wear a mask.

FLIGHTS TO URUGUAY

URUGUAYAN CITIZENS VACCINATED

Vaccination

  • Have received the dose(s) against SARS-CoV-2 virus, according to the type of vaccine received, approved by their country of origin, within the last 9 months prior to embarkation. 
  • Proof of vaccination by means of a certificate issued by the health authority of the country of origin.

PCR Test

  • Compulsory for those over 6 years of age.
  • To present a NEGATIVE test for SARS-CoV-2 (molecular biology technique PCR-RT), performed 72 hours before the beginning of the trip.

Affidavit

Post Entry Test 

  • Mandatory for persons over 18 years of age.
  • To perform a new PCR-RT test on the seventh day of stay or to perform mandatory preventive isolation for 14 days after entering the country. 

UNVACCINATED URUGUAYAN CITIZENS

PCR Test

  • Compulsory for those older than 6 years old.
  • Must present a NEGATIVE test for SARS-CoV-2 (molecular biology technique PCR-RT), performed no more than 72 hours before the beginning of the trip.

Affidavit

Preventive Isolation and Post-entry Test 

  • Mandatory for persons over 18 years of age.
  • Preventive isolation for 7 days and a new PCR-RT test must be performed on the seventh day of stay or the preventive isolation must be extended for 7 days until 14 days after entering the country. 

Vaccinated or unvaccinated citizens who had COVID-19 within 90 days prior to embarkation or arrival to the country, must prove the disease by presenting the positive result of the test by molecular biology technique PCR-RT or antigen detection test, performed between 90 days and up to 20 days prior to embarkation or arrival to the country, which must be attached to the Affidavit.

PCR test prior to entry is not required.

VACCINATED FOREIGN CITIZENS

Vaccination

  • Have received the dose(s) against SARS-CoV-2 virus, according to the type of vaccine received, approved by their country of origin, within the last 9 months prior to embarkation. 
  • Proof of vaccination by means of a certificate issued by the health authority of the country of origin.

PCR Test

  • Compulsory for those over 6 years of age.
  • To present a NEGATIVE test for SARS-CoV-2 (molecular biology technique PCR-RT) performed at least 72 hours before the beginning of the trip.

Health Insurance

  • Compulsory for all passengers

Affidavit

Post Entry Test 

  • Mandatory for passengers over 6 years old.
  • Perform a new PCR-RT test on the seventh day of stay or perform mandatory preventive isolation for 14 days after entering the country. 

Vaccinated foreign citizens who had COVID-19 within 90 days prior to embarkation or arrival to the country, must prove the disease by presenting the positive result of the test by molecular biology technique PCR-RT or antigen detection test, performed between 90 days and up to 20 days prior to embarkation or arrival to the country, which must be attached to the Affidavit.

It is not required to present a PCR test before or after entry.

UNVACCINATED FOREIGN CITIZENS

Only those who accredit exceptional entry procedure as established in article 2 of Decree N°104/020 www.impo.com.uy/bases/decretos/104-2020  may enter the country and must also submit:

PCR test

  • Mandatory for those over 6 years old.
  • Present a NEGATIVE test for SARS-CoV-2 (molecular biology technique PCR-RT), performed no more than 72 hours before the beginning of the trip.

Affidavit

Post Entry Test 

  • Perform a new PCR-RT test on the seventh day of stay or perform mandatory preventive isolation for 14 days after entering the country. 

Health Insurance

  • Mandatory for all passengers

Remember that it is your responsibility to comply with all the requirements required by law

This information is current as of the date of publication. Any subsequent changes, JETSMART is not responsible for changes, restrictions, prohibitions or complexity that make a flight impossible.

This information was provided to JetSMART by different sources. JetSMART is not responsible for the content of these and is not responsible if it is not updated.

Our SMART Commitment complies with all biosecurity protocols against Covid-19, under world standard parameters that guarantee the strictest hygiene measures to take care of all our crew and passengers before, during and after each flight.

Solve your questions

Check out our Frequently Asked Questions about our flexibility policy and preventive measures that we are implementing due to the Coronavirus contingency (COVID-19).

At JetSMART we care about the well-being of our passengers and crew. This is why we have hygiene procedures in accordance with IATA regulations, in conjunction with the health authorities of each country and the World Health Organization (WHO). 

For this reason, on all our flights we ensure that:

- Our filters eliminate 99.9% of bacteria and viruses.

- Rigorous cleaning, disinfecting all our planes daily.

- Air renewal every 3 minutes.

We have a system online where you can manage the change or refund  your ticket more easily and quickly. You must enter jetsmart.com/us/en/cambios-y-devoluciones

- High fever over 38 °.

- Cough.

- Respiratory difficulties.

Since Covid-19 is transmitted through respiratory droplets, you must:


- Wash your hands long and frequently.

- Use alcohol gel.

- Avoid touching your mouth and eyes.

- Avoid sharing personal items.

The air in our planes is renewed every 3 minutes and the filters eliminate bacteria and viruses by 99.99%. 

Furthermore, the WHO recommends:


- Practice proper hand hygiene (washing with soap or alcohol gel).

- Cover your mouth and nose with your forearm when you sneeze or cough.

- Dispose of tissues properly and clean your hands.